Outlook Repair of the Day: Outlook Sync Tools

Today was interesting. I had a client book some time with me today to work on a Outlook, Gmail calendar and contacts sync issue.

Since he is using free Gmail, you are held hostage to not being able to sync calendars anymore and forget about contacts unless you use a 3rd party tool. And while there are many out there, I tend to lean towards CompanionLink or Gsyncit. Both work, but I’m finding Gysyncit is working better. Less snags in the setup and first round of syncing.

So the client and I set up CompanionLink, he is on a slow internet connection and we find the syncing very slow and required us to close his Outlook and reboot a couple of times to see the actual Outlook calendar on his Samsung phone. We used the Google option for syncing. I also had to configure the settings a few times and I will guess that an average user of CompanionLink would not know about this, the snooping around I do very fast and furiously. When a client is paying per hour, you wan this to just work!

End of the job, we found appointments syncing. Client happy. Until later, no joy. Now we will try Gsyncit tomorrow. I tell ya, free Gmail is not always free folks. I hate telling clients this, but for me it’s not the best if you love and heart Microsoft Outlook like I do!

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Category: Outlook Support